Privacy Policy


Our privacy policy outlines the manner in which Hoan Nghia Cinnamon Company utilizes and safeguards the information you provide while using our website. We prioritize and are dedicated to ensuring the protection of your privacy in accordance with this policy.

How do we obtain your information?

We acquire information about you from various channels, including:

  • Registration Form on our Website: When you use our website, we request personally identifiable details such as your name, email address, shipping address, and phone number.
  • Device Information: When you come to visit or interact with our platforms, we automatically gather data, including how you accessed our site and your activities on it (URL information, cookies, etc.).
  • Order Information: When you make a purchase, we seek personally identifiable information such as your name, email address, shipping address, and phone number, along with financial details like credit card number, expiration date, and billing address.

We utilize this information to process payments, fulfill your orders, and, if necessary, contact you for order processing issues.

What do we use your information for?

Purposes for collecting your information include:

  • Personalization: Your information enables us to tailor your experience and respond to your individual needs.
  • Website Enhancement: We use the information and feedback received from you to continuously enhance and enhance our website offerings.
  • Transaction Processing: Information is utilized to process transactions and provide transaction notifications.
  • Issue Resolution: We use the information to address conflicts, collect fees, and troubleshoot any problems that may arise.
  • Information and Advertising: We may use your information to provide you with information or advertisements related to our products or services.

Our Private Policy

  • Under no circumstances will we sell, exchange, transfer, or provide your information to another company. Your personal data will never be sold, dispersed, or leased unless otherwise specified to third parties required by law.
  • We securely store and process your personal information within Vietnam’s Hoan Nghia Cinnamon security system network, utilizing procedural measures in compliance with Vietnamese regulations.
  • We may disclose information if legally compelled to do so, meaning when we believe that such disclosure, we believe, is required for the protection of our legal rights.

If you suspect that any information we have on file for you has been compromised, please contact us promptly. If the compromise is attributable to our actions, you will be safeguarded by The Vietnamese Cyber-Security Agency.

Guiding Principles

At the core of successful business relationships lies the foundation of mutual trust and legal assurances on both ends. Here at Hoan Nghia Cinnamon, our overarching goal revolves around customer satisfaction and the cultivation of enduring partnerships.

We extend an invitation for you to allow Hoan Nghia Cinnamon to stand by your side as you ascend to the zenith of your company’s success. Our commitment is not merely to provide products or services; rather, it is deeply rooted in fostering relationships that stand the test of time. Let us be the cornerstone of your journey towards sustained prosperity and collaborative triumphs.

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