Shipping & Delivery Policy

At Hoan Nghia Cinnamon, we prioritize providing efficient and flexible shipping options to meet the diverse needs of our customers worldwide. Our Shipping & Delivery policy is crafted to ensure a seamless experience from order placement to receipt of our premium agricultural products.

Shipping Options

We offer a range of shipping options to cater to your requirements, including both air and sea shipping. Here’s a brief overview of the options:

  • Air Shipping: This option is the fastest, making it ideal for small orders or those that require prompt delivery. However, please note that air shipping is the more expensive alternative.
  • Sea Shipping: If you are placing a larger order or your shipment is not time-sensitive, sea shipping provides a more economical solution. It is the slower option but offers cost-effectiveness for bulk orders.

Shipping Terms

  • Choose from a variety of shipping terms that best suit your preferences:
  • Door to Door (DDU): We cover all shipping costs, including customs duties and taxes.
  • Delivered Duty Unpaid (DPU): We cover shipping costs, but the buyer is responsible for customs duties and taxes.
  • Delivered at Place (DAP): We cover all shipping costs, including customs duties, with the buyer responsible for unloading at the destination port.
  • Delivered Duty Paid (DDP): We cover all shipping costs, including customs duties and taxes, and handle unloading at the destination port.

Delivery Time

Hoan Nghia Cinnamon is committed to delivering your orders promptly. While our goal is to have orders delivered within 10 business days, actual delivery times may vary based on the selected shipping option and the destination country.

Delivery Methods

Our commitment to flexibility extends to our delivery methods, allowing you to choose the most suitable option based on your order size:

  • Courier Delivery: Ideal for small orders and commonly used for swift delivery.
  • Freight Delivery: A more economical option for larger orders.
  • Pallet Delivery: The most economical choice for very large orders.

Delivery Options

Tailor the delivery to your needs:

  • Delivery to Your Door: The most convenient option for residential addresses.
  • Delivery to a Business Address: Suited for commercial addresses.
  • Delivery to a Port: Ideal for international shipments.


For your peace of mind, Hoan Nghia Cinnamon provides a tracking number for every order. Tracking information is typically available within 24 hours of shipment, allowing you to monitor the progress of your order seamlessly.

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